SCOM Group 3 Test

What group member likes to hear their own voice and do not follow typical norms for conversational turn taking?   

• Gatekeeper

• Information Seeker

• Monopolizer

• Recorder

Which of the following is a decision-making technique where all group members must agree on the same decision?  

• Minority Rule

• Consensus Rule

• Majority Rule

• None of the above

Which of the following best describes the role of the “gatekeeper”? 

• To help manage the diversity within a group by mediating intercultural conflict and articulating common ground between different people. 

• To present communication behaviors that encourage other group members and provide emotional support as needed.

• To take notes on the discussion and activities that occur during a group meeting.

• To manage the flow of conversation in a group to achieve an appropriate balance and so that all group members get to participate.

Sarah is in a group of 3 for a school project they are not all working well together and don't seem to care about the purpose or activities they need to complete. What is Sarahs groups lacking? 

• Task Cohesion- because they are not committed to the purpose or the activities. 
  

• Task Cohesion- because they are not getting along with each other

• Social cohesion- because they are not working to achieve a goal 
  

• Social cohesion- because they like working together

An example of interpersonal conflict is: 

• Gabe and John are good friends and get distracted easily and goof off when the group is working 

• Gabe and John are both shy and don't share much when the group is working

• Gabe and John are the same position on the baseball team and don't work well together,  bring their conflict into group work.

• Gabe and John are twins and always have the same ideas on everything

Which of the following is NOT a step in the group problem solving process? 

• Analyze the problem

• Implement and assess the solution

• Create the problem

• Generate possible solutions

What is the role of the Social Emotional Leader? 

• Social-emotional leaders are reflective thinkers who use their perception skills to analyze group dynamics and maintain a positive climate.

• Social-emotional leaders call each team member daily to see how they are.

• Social-emotional leaders are people no one likes and are responsible for solving arguments. 

• Social-emotional leaders use empathetic listening skills to connect with group members. 

Which role helps manage diversity within a group by mediating intercultural conflict, articulating common ground between different people? 

• Supporter

• Harmonizer

• Interpreter

• Tension Releaser

During a group conversation, Jack doesn’t understand an idea which was vaguely proposed, so he asks for clarification. What role is he occupying? 

• Information Seeker

• Gate Keeper

• Expediter

• Harmonizer

Helen successfully cracks a joke every now-and-then to make her teammates laugh. Which role is she serving?

• Supporter

• Social Emotional Leader

• Tension Releaser

• Harmonizer