Mobile App Usage Scenarios

How might a retail business use a mobile app to enhance customer loyalty?

• By offering a generic discount code for all customers.

• By creating a loyalty program integrated into the app that tracks purchases and rewards frequent customers.

• By sending weekly emails about in-store sales.

• By providing a static product catalog without interactive features.

A South African university wants to improve campus navigation for new students. Which type of mobile application would be most beneficial?

• Native app with campus maps and navigation features specific to iOS and Android.

• Progressive Web App (PWA) with a web-based map and campus information.

• Hybrid app that integrates basic web technologies for campus information.

• Encapsulated app that provides a drag-and-drop interface for creating campus maps.

How could a local restaurant use a mobile app to increase orders and customer satisfaction?

• By offering a basic menu and contact details only.

• By implementing a hybrid app that allows online ordering, table reservations, and customer reviews.

• By sending out direct mail coupons with no digital integration.

• By maintaining only a responsive website with no mobile app.

A financial services company wants to streamline customer support and account management. Which mobile application type should they consider?

• Native app with secure features for managing accounts and integrated chat support.

• PWA that offers basic information and customer FAQs.

• Hybrid app focusing solely on marketing promotions.

• Encapsulated app for simple data entry tasks only.

A South African e-commerce business needs to reach customers across multiple devices without developing separate apps for each platform. What is the best solution?

• Developing separate native apps for iOS and Android.

• Creating a Progressive Web App (PWA) that works across all platforms through a browser.

• Using only a desktop website without mobile compatibility.

• Building a hybrid app that requires different codebases for different platforms.

A startup company wants to quickly develop a simple app for booking services without extensive coding. Which tool would be most suitable?

• Native app development with custom code.

• No-code platform like Appy Pie for rapid development.

• Hybrid app with extensive coding requirements.

• Progressive Web App with complex feature requirements.

How could a healthcare provider use a mobile app to improve patient care?

• By providing a static website with contact information only.

• By developing a native app that allows patients to book appointments, access medical records, and receive health tips.

• By creating a hybrid app with limited functionality for appointment reminders only.

• By using an encapsulated app that lacks integration with health management systems.

A university wants to develop a mobile app to provide real-time updates about campus events and news. What type of app would be most effective?

• Native app that sends push notifications and integrates with campus systems.

• Progressive Web App that requires frequent updates via the browser.

• Hybrid app with minimal integration and no real-time updates.

• Encapsulated app focusing solely on static content.

An educational platform wants to offer offline access to learning materials for students. Which type of mobile app should they use?

• Progressive Web App that relies on constant internet access.

• Hybrid app that caches content for offline use.

• Native app with offline functionality and downloadable content.

• Encapsulated app that offers only basic web content without offline capabilities.

A company wants to analyze customer behavior and improve their marketing strategy through their mobile app. What features should they include?

• Basic app with only contact information and a product catalog.

• Native app with integrated analytics tools to track user behavior and interactions.

• Hybrid app with minimal user data collection and no analytics.

• Progressive Web App without user interaction tracking.