Medical Assistant Basics Quiz

What is one of the roles of a Medical Assistant?

• Diagnosing patients

• Patient navigator

• Prescribing medication

• Performing surgeries

Who gives Medical Assistants the authority to perform their tasks?

• The patient

• The healthcare provider

• The hospital administrator

• The insurance company

The roles, responsibilities and procedures that are within the knowledge, training and legal definition of a profession is called

• Professionalism

• Scope of practice

• Commissioning

• Delegation

What task involves directing patients to other healthcare providers?

• Answer phones

• Verify insurance/preauthorization

• Processing referrals

• Manage correspondence

Which member of the healthcare team is licensed by a state board of medicine?

• RN

• Physician Assistant

• LPN/LVN

• Phlebotomy Technician

What is an example of an inappropriate task for MAs?

• Patient Education

• Medication Administration

• Triage

• Send Prescriptions to Pharmacies

What is the role of the chain of command in a clinic?

• To increase the number of staff

• To establish a pathway for reporting concerns or complaints

• To reduce patient care quality

• To eliminate the need for MAs

Which of the following is NOT an example of demonstrating responsibility in a professional setting?

• Performing as directed

• Reporting inability to perform tasks

• Documenting care actually provided

• Being on a personal device while in the presence of patients

What type of shoes should be worn to maintain proper grooming and appearance?

• Open-toe shoes

• High heels

• Clean, comfortable shoes

• Sandals

The following are grooming and appearance recommendations for working in healthcare except

• Bathe/shower and use deodorant

• Avoid use of perfume, body spray and scented lotion

• Long, artificial nails are acceptable

• Wear clean, appropriate clothing with your ID badge visible at/above mid-chest level