Facilitate Effective Work Teams

How would you create brand awareness?

• Advertisement

• Provide free samples

• Product launch event

• All of the above

Giving promotion to an employee is considered creating opportunity at workplace.

• True

• False

Your dish looks good, but it would look even nicer if you have used brighter colour garnishes” is an example of

• Constructive feedback

• Destructive feedback

Study of how groups, individuals and firms buy goods and services to satisfy their needs is called.

• Database behaviour

• Market behaviour

• Consumer behaviour

• Membership behaviour

Consumer's satisfaction' level is classified as

• Unit metrics

• Procedural metrics

• Marketing external metrics

• Sampling metrics

Process of managing information about customers to maximize loyalty is said to be

• Company relationship management

• Supplier management

• Retailer's management

• Customer relationship management

What aspect of team dynamics involves sharing clear goals that are understood and accepted by team members?

• Cohesiveness

• Communication

• Unity

• Cooperation

Which term refers to encouraging feelings of belonging, cooperation, openness, and commitment within a team?

• Team processes

• Cohesiveness

• Communication

• Clarity

In the effective team dynamics process, what does communication entail?

• Being secretive and discreet.

• Being vague and ambiguous.

• Being clear, accurate, open, and honest.

• Withholding information.

Which category of activities in team dynamics includes tasks that ensure the effective production of the task, such as planning and agreeing on procedures and controls?

• Maintenance activities.

• Cohesive activities.

• Communication activities.

• Leadership activities.