Who welcomes guests upon arrival?

Lodgeop Personnel

Quiz
•
Other, Specialty, Life Skills
•
9th - 12th Grade
•
Medium
Karen Linganay
Used 4+ times
FREE Resource
35 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Executive Assistant Manager
Reservation Supervisor
Concierge
Front Office Manager
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The department which fulfils the core activity of the hotels which is to sell rooms, that is why it is considered as the nerve center of the hotel.
Front Office Department
Housekeeping Department
Management Department
Security Department
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Who is in-charge of posting charges into guest folios and
assisting guests in settling their accounts?
Reservation Agent
Front Desk Agent
Night Auditor
Front Office Cashier
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Who works overnight and is responsible for checking and closing out hotel's financial activities?
Night Auditor
Concierge
Front Desk Supervisor
Front Desk Agent
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Who is responsible for all aspects of operations at the hotel to day-to-day staff management and guests?
Executive Assistant Manager
General Manager
Front Office Manager
Reservation Supervisor
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is NOT INCLUDED in uniformed service position?
Bell attendants
Door attendants
Transportation personnel
Switchboard/Telephone operator
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Who reeceives and record room reservation requests and
creates reservation documents?
Front Desk Supervisor
Concierge
Reservation Agent
Night Auditor
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