Lodgeop Personnel

Lodgeop Personnel

9th - 12th Grade

35 Qs

quiz-placeholder

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Lodgeop Personnel

Lodgeop Personnel

Assessment

Quiz

Other, Specialty, Life Skills

9th - 12th Grade

Medium

Created by

Karen Linganay

Used 4+ times

FREE Resource

35 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who welcomes guests upon arrival?

Executive Assistant Manager

Reservation Supervisor 

Concierge

Front Office Manager 

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The department which fulfils the core activity of the hotels which is to sell rooms, that is why it is considered as the nerve center of the hotel.

Front Office Department

Housekeeping Department

Management Department

Security Department

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who is in-charge of posting charges into guest folios and 

assisting guests in settling their accounts?

Reservation Agent

Front Desk Agent 

Night Auditor

Front Office Cashier

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who works overnight and is responsible for checking and closing out hotel's financial activities?

Night Auditor

Concierge

Front Desk Supervisor

Front Desk Agent

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who is responsible for all aspects of operations at the hotel to day-to-day staff management and guests?

Executive Assistant Manager

General Manager

Front Office Manager 

Reservation Supervisor 

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT INCLUDED in uniformed service position?

Bell attendants

   Door attendants

Transportation personnel

Switchboard/Telephone operator

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who reeceives and record room reservation requests and 

creates reservation documents?

Front Desk Supervisor

Concierge

Reservation Agent

Night Auditor

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