School Store Operations Quiz

What should be kept confidential according to the Employee Manual?

• Employee names

• Sales and costs of operation

• Store hours

• Customer feedback

What should be done with sharp objects like scissors and knives?

• Leave them on counters

• Store them in a secured area

• Use them frequently

• Dispose of them immediately

Where are lost and found items kept?

• In the manager's office.

• In a storage area of the school.

• In the classroom.

• In the cafeteria.

How should currency be placed in the drawer?

• Randomly.

• Smallest denomination furthest left.

• Smallest denomination furthest right.

• Largest denomination on top.

What should be placed on top of the register?

• The customer's ID

• The cash tendered

• The receipt

• The store's policy manual

What is the correct order for counting change from the cash drawer?

• Largest to smallest

• Smallest to largest

• Random order

• Bills first, then coins

What should be done with the cash drawer when not in use?

• Leave it open

• Keep it closed

• Leave it unattended

• Keep it half-open

What should be done with bills larger than $20?

• Accept them

• Do not accept them

• Place them on top of the register

• Give them as change

What is the policy on charge/store accounts?

• Accepted at all times

• Accepted with approval

• None accepted

• Accepted for regular customers

What must be printed and submitted with the z report according to Policy #15?

• The charge card

• A copy of card receipts

• The sales slip

• The customer’s signature