Elijah, a hotel staff member, is experiencing discomfort from prolonged standing due to poorly designed workstations. Identify the type of hazard and recommend a solution to improve comfort and safety.

• Chemical hazard; use anti-fatigue mats

• Psychological hazard; implement ergonomic changes and provide standing desks

• Biological hazard; introduce more breaks

• Mechanical hazard; adjust the height of workstations

In a busy hotel where Michael works as a security officer, which of the following allows him to monitor certain areas of the hotel from a central location?

• Scanner

• Security Monitor

• Folio Printer

• Reservation Racks

How do you think can employees avoid experiencing work hazards?

• Report to the management the physical areas that need improvement.

• Arnie should juggle flaming chainsaws while blindfolded.

• Use a 'rock, paper, scissors' method to decide who handles risky tasks.

• Replace all office chairs with pogo sticks for added safety.

Below are some easy steps that Scarlett follows in cleaning the front desk, which one is not?

• Empty Waste Cans into a janitor's cart waste receptacle.

• Polish the surface of tables, chairs, and the entire reception area.

• Splash water in the desktop equipment to make it more clean.

• Dust off all surfaces and walls.

Arnie's company is implementing new strategies to improve its performance and stand out against its competitors in the industry. What is the term used to describe this process of striving to excel in comparison to other companies?

• Marketing Strategy

• Market

• Marketing Entrepreneur

• Marketing Competition

Break lines are used to indicate part of the object that has been removed. Which of the following is a break lines?

• 
• 
• 
• 

How are front office reception layouts evaluated in a busy law firm where Earl and Zhaiddy work?

• By consulting with an office Feng Shui expert to ensure positive energy flow.

• Through a blindfolded obstacle course to see if employees can navigate it.

• By counting the number of office plants and comparing it to the number of accidents (more plants mean safer).

• By considering factors like traffic flow, accessibility, and customer experience.

Aira is planning a weekend getaway and is considering different types of services she can book. Which of the following is an example of a product?

• Soap

• Mobile Data

• Spa

• Overnight Stay

In which area near the front office can Justin and Rylee temporarily leave their things or personal belongings?

• Lobby area

• Front office cashier's area

• Bell desk

• Business Center

Which of the following refers to the List of groups expected to arrive and to depart during the week or the month? This report also shows the size of the group, among others, for the upcoming school trip organized by Audrey.

• Revenue Forecast Report

• Room Availability Report

• Group Status Report

• Special Arrivals List