Bus Mgt Vocab 1

An ability to empathize with people and understand them and their current situation, while also effectively influencing, communicating, and interacting with them.

• Chain of Command

• Company Culture

• People Skills

• Procedural Skills

Inspiring, motivating, influencing, and maximizing the efforts of people towards a common purpose.

• Management
• Coordination
• Leadership
• Supervision

Refers to planning, organizing, staffing, controlling and leading people, processes, and assets in order to achieve a goal or task in the best way possible.

• Leadership
• Administration
• Coordination
• Management

The ability to care, empathize and understand the needs of others.

• Apathy
• Emotional Intellegence

• Empathy
• Compassion

These are what a company believes, its business practices around how teammates treat one another, and how the company treats its customers.

• Company values

• Employee handbook
• Business strategy
• Company mission

An ability to make good trade-offs with limited resources, as well as to effectively handle difficult and/or complex business challenges.

• Strong communication skills
• problem-solving skills.

• Advanced technical knowledge
• Creative thinking abilities

The shared beliefs, values, goals, attitudes, and behaviors of a company’s employees; a company culture combines employee feelings about their work with how it motivates them to serve the company’s mission.

• Corporate strategy
• Employee engagement
• Workplace environment
• Company culture

An ability to quickly learn and perform certain methods, sequences, or procedures in order to accomplish a task.

• Procedural Skills

• Experience
• Knowledge
• Talent

An organizational structure that shows who each person reports to.

• Chain of Command

• Reporting structure
• Hierarchy diagram
• Flowchart

Recruit, interview, hire and orient the appropriate people to fill organizational roles.

• Directing

• Planning

• Staffing

• Organizing