Hotel Departments Trivia

Who greets and welcomes guest to the hotel?

• Door man

• Concierge

• Drinks and beverage manager

• Front Desk

(a)   helps with your luggage while checking in and checking out.

This department is responsible for guest registration, check in and check out and room assignments.

• Concierge

• Bellhop

• Front office department

• Engineering and Maintenance

(a)   maintains reservation information.

Who assist guests with information, reservation and special request?

• Doorman

• Concierge

• Security

• Human resources

What are other names that a bellhop is called?

• Bellman

• Bellboy

• Room service

• Hotelporter

Who opens car/taxi door when arriving gat the hotel and helps give to people in need?

• Bellhop

• Reservations manager

• Marketing and finance

• Doorman

Who help direct hotel traffic?

• Front Desk

• Doorman

• Concierge

• History of Hospitality

Concierge is responsible for assisting guests with booking tour.

• True

• False

Managing room bookings and handling cancellations is a guest registration's job.

• False

• True