Communication Theories

Draw a self portrait!

What are ways in which we can communicate?

How can theories benefit practitioners in Health and Social Care?

• By providing financial advice

• By explaining why something is occurring

• By offering legal counsel

• By diagnosing illnesses

What is the role of theories in understanding practices?

• To confuse practitioners

• To help understand and improve practices

• To create new laws

• To entertain

Match the theory.

• Group/ team communication

• Egan's Theory

• One-to-one communication

• Tuckman's Theory

• Non-Verbal communication

• Argyle's theory

Which framework is associated with Egan?

• Communication cycle

• Group interaction

• SOLER framework

• Conflict resolution

Which of the following is NOT a stage in Tuckman’s model?

• Forming

• Storming

• Norming

• Communicating

In Argyle’s Communication Cycle, what happens after the message is coded?

• Message decoded

• Message sent

• Message received

• Message understood

What is the final stage of team development where members demonstrate support for each other?

• Forming

• Storming

• Norming

• Performing

What is the key characteristic of the Performing stage?

• Establishing rules

• Conflict resolution

• Productive collaboration

• Expressing individuality