CH4 Organization Management

Who is the founder of the Human Relations Movement?

• Chester Barnard

• Mary Parker Follett

• Karl Marx

• Elton Mayo

What was the main focus of the Hawthorne Studies?

• Analyzing the effects of management hierarchies

• Improving financial performance of companies

• Understanding human dissatisfaction in the workplace

• Increasing production through mechanization

According to Mayo, what is a major flaw in previous management theories?

• Focus on individual performance

• Lack of technological integration

• Neglect of human relationships

• Overemphasis on financial metrics

What does Chester Barnard emphasize as central to decision-making?

• Strict adherence to rules

• Financial incentives

• Formal authority

• Communications in informal organizations

What is Mary Parker Follett known for advocating?

• Authoritarian management styles

• Democratized power in organizations

• Strict control over workers

• Individualism in the workplace

What does Marx's theory of alienation primarily address?

• The role of technology in productivity

• The importance of teamwork

• Workers' loss of control and meaning in their work

• The benefits of industrialization

Which of the following is NOT one of the principles of McDonaldisation?

• Efficiency

• Calculability

• Creativity

• Predictability

What does the term 'zone of indifference' refer to in Barnard's principles?

• A strategy for team building

• A range where compliance is accepted without question

• A state of employee satisfaction

• A method of conflict resolution

What is the primary concern of management according to Barnard?

• Maximizing profits

• Reducing employee turnover

• Harnessing informal groupings for organizational benefit

• Implementing strict hierarchies

What does the Hawthorne Effect suggest about workplace conditions?

• They have no impact on productivity.

• Improving conditions can lead to increased productivity.

• Only financial incentives matter.

• Workers prefer strict supervision.