Quiz #2

When communicating, we read __________ that people send through expressions and body language.

• social norms
• social signals
• personal cues
• personal plans

To better understand others, you can practice ______________ skills.

• active listening
• active speaking
• passive listening
• passive speaking

Why does a dilemma make your decision-making more complex?

• Because you have to pick only one choice
• There are no easy, clear choices
• There are no choice options at all
• You have to make the choice quickly

Which of these is NOT part of the decision-making process?

• Clarifying the problem
• Listening all possible solutions
• Giving up your responsibility
• Reviewing each solution option

Decision-making is a skill that ________________

• you are born with
• something that does not change over time
• only some people are good at it
• you can develop it with practice

The first step of the decision-making process is to ___________.

• list your options
• choose a solution
• clarify the problem
• think about your values

Why should we list possible solutions in the decision-making process?

• to make others responsible
• to make the decision quickly
• to complicate decision-making
• to assess all possible options later

When communicating with others, it's important to choose a response that _______________________.

• challenges the speaker
• builds trust and respect
• compromises your values
• supports your own perspective

Which of these is an example of respecting differences?

• Emphasizing your point of view
• Welcoming new ideas and thoughts
• Focusing on your internal influences only
• Jumping to conclusions as soon as possible

Which of these is NOT true about differences in relationships?

• Differences can create changes to grow.
• Differences can strengthen relationships.
• Respecting differences can help you learn.
• Only unhealthy relationships have differences.