CMA CGM Referent Signal Level

PSR Referent: "Hey Mark, I’ve noticed you’ve been a little quiet lately and haven’t been joining us for meals as often. How are you doing?" Crew Member: "Im experiencing insomnia lately, im having palpitations with no reason."" PSR Referent: "Let me help you.." Which trouble signal level is illustrated here?

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PSR Referent: "I saw that you’ve been taking a lot of time off lately. Is everything okay? I heard you might want to transfer vessels." Crew Member: "Yeah, I’ve been dealing with some family problems, and it’s been hard to concentrate. I’m thinking a change of environment might help." PSR Referent: "I’m really sorry to hear that. Have you spoken to the Master about a transfer or unpaid leave?" Which trouble signal level is illustrated here?

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PSR Referent: "Mark, we need to talk. I’ve been getting reports that you’ve been getting into arguments with other crew members, and people are concerned. What’s going on?" Crew Member: "I’m tired of dealing with idiots! People need to start listening to me, and I’ve had enough! If things don’t change, I’m going to lose it." PSR Referent: "It sounds like you’re really stressed. We need to address this before things escalate. Have you thought about talking to a psychologist or taking a break?" Which trouble signal level is illustrated here?

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PSR Referent: "Hey Mark, I’ve noticed that you’ve been avoiding the mess hall lately, and you don’t seem as focused during your shifts. What’s been going on?" Crew Member: "I don’t know. I’ve just been feeling off. I’m not hungry much these days, and I can’t really focus on anything." PSR Referent: "It sounds like you’re going through a tough time. I think we should talk to someone to help you manage this." Which trouble signal level is illustrated here?

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PSR Referent: "Jane, I heard that you were upset about your latest appraisal. Can you tell me what’s going on?" Crew Member: "Yeah, I just think it was unfair. I’ve been doing my job well, but it doesn’t feel like it’s being reflected in my evaluation. I’ve been thinking of talking to the Master about it." PSR Referent: "That sounds frustrating. Let’s see what we can do to resolve this."

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PSR Referent: "Michael, I’m concerned about you. I’ve noticed that you’ve been drinking a lot lately and you’ve missed several shifts. What’s going on?" Crew Member: "Everything’s falling apart. I don’t know what to do anymore. The only thing that helps is a drink. I just need to get through this somehow. If only I can end all of these." PSR Referent: "It sounds like you’re struggling. I’m worried this is getting out of control. Let’s get some help." Which level?

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PSR Referent: "I’ve been hearing from a lot of the crew that morale is really low, and people seem more tired than usual. How are you feeling about things?" Crew Member: "Yeah, everyone’s feeling pretty burnt out. We’re just going through the motions, and it’s starting to get to us." PSR Referent: "That’s not good. I think we need to address this before it affects everyone more." Which level?

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PSR Referent: "Maria, I’ve noticed you’ve been really quiet lately, and you’ve taken a lot of time off. Is everything okay?" Crew Member: "Things at home aren’t great, and I don’t know how to handle it. I’ve been thinking about disembarking early, but I don’t want to cause any issues." PSR Referent: "You’re not causing issues at all. Let’s figure out how to support you." Which level?

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PSR Referent: "John, I’ve noticed you’ve been isolating yourself more, and you haven’t been coming to meals or meetings. Is there anything going on?" Crew Member: "I’ve been feeling down lately, and I don’t feel like being around anyone. I’ve been losing focus on my work too." PSR Referent: "That sounds tough. Let’s see if we can get you some help." Which level?

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PSR Referent: "Hey Michael, I need to talk to you. Some of the crew have reported that you’ve been really upset lately and that you’ve damaged some equipment. Can you tell me what’s going on?" Crew Member: "I just can’t do this anymore. Everything’s falling apart, and no one seems to care. I feel like I’m going to explode." PSR Referent: "I’m really concerned for your safety and for the rest of the crew. We need to take action right away." Which level?

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