Professional  Communication Practice Test 1

Professional Communication Practice Test 1

11th Grade

25 Qs

quiz-placeholder

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Professional  Communication Practice Test 1

Professional Communication Practice Test 1

Assessment

Quiz

Business

11th Grade

Practice Problem

Medium

Created by

Donna Conner

Used 4+ times

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25 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 4 pts

Communication between a business and its employees is called which of the following?

External communication

Public relations

Internal communication

Employer relations

2.

MULTIPLE CHOICE QUESTION

1 min • 4 pts

Which of the following is the meaning or subject of information being communicated?

Message

Medium

Receiver

Feedback

3.

MULTIPLE CHOICE QUESTION

1 min • 4 pts

John is sending out a customer satisfaction survey to his company’s past customers. This is an example of which of the following?

Observational study

Experimental research

Normative survey research

Experimental survey research

4.

MULTIPLE CHOICE QUESTION

1 min • 4 pts

Which of the following allows individuals to use their understanding of others to choose how to think and act?

Emotional intelligence

Personality management

Orderly thinking

Motivating rational

5.

MULTIPLE CHOICE QUESTION

1 min • 4 pts

Which of the following styles of citations is used by the following citation? Brody, J.E. (2007, December 11). Mental reserves keep brain agile. The New York Times, p. A13

APA

MLA

Chicago

ASA

6.

MULTIPLE CHOICE QUESTION

1 min • 4 pts

When using terms such as, “I,” “You” and “Me” in writing, which of the following types of language is being used?

Inclusive

Exclusive

Normal

Effective

7.

MULTIPLE CHOICE QUESTION

1 min • 4 pts

Which of the following can be defined as generally accepted behavior required in social relations?

Actions

Etiquette

Traditions

Body language

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