Implement Staff Training

Training objectives must be S.M.A.R.T. What does the M represent?

• Meaningful

• Measurable

• Motivational

• Mediation

What is a skill gap?

Which is not a soft skill?

• Critical Thinking

• Emotional Intelligence

• Knowledgeable

• Leadership

Mr. James has reviewed the evaluation of one of his employees. The employee has performed above the company's standard. What should Mr. James do?

• 1. Identify training needs

• Give feedback to the employee on their on performance

• Report the poor performance to HR

• Conduct a skill gap analysis

State the difference between Training and Development.

During the training exercise, it is important to update the trainee of their progress.

• TRUE

• FALSE

The benefits of training to an employee:

• Improves speed and performance

• Improves confidence

• Improves profit margins

• Improves Quality Standards

Why do company's engage in the training of staff?

A training method is where a group of people share the same space, engage in intense discussion, and actively participate in a particular subject or project.

You are required to plan a training exercise. Identify the critical areas to be included in the training plan.