IGCSE Business Studies - 2.1 Motivating Employees Quiz

What is the definition of motivation in a business context?

• The financial rewards offered to employees

• The internal and external factors that stimulate employees to take action

• The punishment for poor performance

• The responsibility assigned to employees

Which of the following is a benefit of a well-motivated workforce?

• Higher absenteeism

• Lower productivity

• Reduced labour turnover

• Increased recruitment costs

According to Maslow’s hierarchy of needs, which is the most basic level of need?

• Self-actualization

• Safety needs

• Physiological needs

• Esteem needs

Which of the following is an example of a non-financial method of motivation?

• Salary

• Bonus

• Teamworking

• Profit sharing

Taylor’s scientific management theory focuses on:

• Job satisfaction

• Financial rewards as the main motivator

• Non-financial incentives

• The importance of training

What is a characteristic of Herzberg's two-factor theory?

• It focuses on hygiene factors and motivators

• It is primarily based on financial rewards

• It includes self-actualization as the highest need

• It suggests teamwork is the key to motivation

Which of the following is a hygiene factor in Herzberg’s two-factor theory?

• Recognition

• Achievement

• Working conditions

• Responsibility

What is the main motivational factor according to Frederick Taylor’s theory?

• Responsibility

• Teamwork

• Financial incentives

• Job enrichment

Why is a motivated workforce important for a business?

• It reduces employee salaries

• It lowers absenteeism and increases productivity

• It increases the costs of training

• It encourages competition between workers

What is an example of a financial reward for motivating employees?

• Job rotation

• Training opportunities

• Commission

• Job enrichment