What is the Hawthorne effect?

Improved performance when employees feel singled out for special attention

Improved performance when employees believe that management is concerned about their welfare

Increased output due to varying light levels

The effects of social needs on productivity

What does Theory X assume about the average employee?

The average person dislikes work and avoids it if possible.

The average person is self-directed and ambitious.

The average person seeks responsibility willingly.

The average person is primarily motivated by social needs.

What is Theory Y based on?

The assumption that workers can be self-directed and self-controlled

A pessimistic view of human nature

The need for constant supervision and control

According to expectancy theory, the probability of an employee acting in a particular way depends on _____.

How strongly the employee believes that their action will cause some outcome.

How strongly the employee values that outcome.

What does equity theory focus on?

The role of goals in motivation

The effects of reinforcement on behavior

What is the primary source of motivation according to goal-setting theory?

Specific goals and their acceptance

How does reinforcement theory explain behavior?

Behavior is a function of its consequences.

Behavior is unrelated to consequences.

Behavior is influenced by external factors only.

Behavior is determined solely by individual needs.

What should managers do to improve worker motivation, according to equity theory?

Explain why perceived inequities are really fair

Reduce or eliminate real inequities

Give all employees more economic incentives

Give all employees more positive consequences

Give all employees more negative consequences

How does goal-setting theory describe the relationship between goals and performance?

More difficult goals lead to better performance.

Specific goals lead to better performance.

General goals lead to better performance.

Easier goals lead to better performance.

Goals have no influence on individual effort.

What are the three main components of goal-setting theory?

Specific goals, difficult goals, and feedback on progress

Specific goals, extrinsic rewards, and effort

Effort, performance, and outcomes

Equity, expectancy, and reinforcement

A "reward" is ______.

anything that increases a specific behavior.

anything that decreases a specific behavior.

anything that either increases or decreases a specific behavior.

A "punishment is ______.

anything that decreases a specific behavior.

anything that increases a specific behavior.

anything that either increases or decreases a specific behavior.

How does reinforcement theory categorize consequences?

Intrinsic, extrinsic, and monetary

Physical, emotional, and mental

What does Theory X assume about the average employee’s view of work?

The average person dislikes work and avoids it if possible.

Work is as natural as play or rest.

The average person is self-directed and ambitious.

Workers can be motivated using positive incentives.

What is the primary assumption of Theory Y?

Work is as natural as play or rest, and workers can be self-directed.

Workers must be controlled and directed.

The average person dislikes work.

Workers avoid responsibility and prefer security.

How does job enlargement differ from job enrichment?

Job enlargement increases the number and variety of tasks.

Job enrichment increases job depth by providing the employee with more autonomy, responsibility, and decision-making authority.

Job enrichment increases the variety and number of tasks.

Job enlargement increases job depth by providing the employee with more autonomy, responsibility, and decision-making authority.

What is a potential drawback to job enlargement?

Employees may view it as an increase in workload

Perceived increase in responsibility

Potential for improved compensation

Which of these is flextime:

Eight hours a day, Monday through Friday

A 40-hour work week, but in fewer days - usually 4 instead of 5

Fewer work hours each week, but employees are paid less

Fewer work hours each week, and employees are expected to be as productive as they were in 40 hours

Which of these is a standard work week:

Eight hours a day, Monday through Friday

A 40-hour work week, but employees can set their own schedule

A 40-hour work week, but in fewer days - usually 4 instead of 5

Fewer work hours each week, but employees are paid less

Fewer work hours each week, and employees are expected to be as productive as they were in 40 hours

Which of these is a compressed work schedule:

A 40-hour work week, but in fewer days - usually 4 instead of 5

Eight hours a day, Monday through Friday

A 40-hour work week, but employees can set their own schedule

Fewer work hours each week, but employees are paid less

Fewer work hours each week, and employees are expected to be as productive as they were in 40 hours

Which of these is a four-day work week schedule:

Fewer work hours each week, but employees are paid less

Fewer work hours each week, and employees are expected to be as productive as they were in 40 hours

Eight hours a day, Monday through Friday

A 40-hour work week, but employees can set their own schedule

A 40-hour work week, but in fewer days - usually 4 instead of 5

Splitting tasks and responsibilities between two employees

Shifting workers from one job to another

What is employee empowerment?

Trusting employees with decision-making authority

Decreasing decision-making authority

Reducing employee responsibility

Eliminating planning, execution, and evaluation

Which of these statements about annual bonuses and annual salaries is NOT true?

Salaries usually vary from year-to-year, based on how well the business did that year.

Salaries stay the same, unless the employee gets a raise.

Bonuses usually vary from year-to-year, based on the employee’s performance that year.

Bonuses usually vary from year-to-year, based on how well the business did that year.

Which of these is NOT a result of education and training for employees:

Employees are more resistant to job change.

Which of these is a concern associated with ESOPs?

Employees tie too much of their wealth to the company's performance.

How do employers benefit from sabbaticals?

Refreshed and recharged employees

How do employees benefit from sabbaticals?

Refreshed and recharged employees

Which of these are reasons why some people are uncivil?

People worry that "nice guys finish last."

The #1 reason that some business leaders fail is _____

they lack the knowledge needed to perform well.

they lack the experience needed to perform well.

they lack the business attire needed to perform well.

To be civil you need to ____.

avoid holding down the people around you.

you are more likely to be seen as a leader.

you will be seen as warm and competent.

F24TH - Motivating Employees

Authored by Dean Kuckelman

Business

10th Grade

Used 10+ times

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47 questions

Show all answers

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is motivation?

A workplace requirement

The set of forces that prompt a person to release energy in a certain direction

The result of economic incentives

An extrinsic reward

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What do most motivated and hardworking employees become for a business?

A liability

An obstacle

A competitive advantage

A cost

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does motivation relate to needs and wants?

Motivation is unrelated to needs and wants.

Motivation satisfies needs but not wants.

Motivation is essentially a need-and-want-satisfying process.

Motivation creates tension without addressing needs or wants.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the two main categories of rewards?

None of these

Monetary and non-monetary

Immediate and delayed

Personal and professional

All of these

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which era of management used a scientific approach to analyze employee productivity?

None of these

Human relations era

Behavioral era

Contemporary era

All of these

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was the classical era of management based on?

Equity theory

None of these

Expectancy theory

Goal-setting theory

All of these

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What did the initial Hawthorne studies focus on?

The link between effort and performance

Equity in the workplace

None of these

Goal-setting in organizations

All of these

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F24TH - Motivating Employees

What is motivation?

What do most motivated and hardworking employees become for a business?

How does motivation relate to needs and wants?

What are the two main categories of rewards?

Which era of management used a scientific approach to analyze employee productivity?

What was the classical era of management based on?

What did the initial Hawthorne studies focus on?

What is the Hawthorne effect?

What is the highest level in Maslow's hierarchy of needs?

What does Theory X assume about the average employee?

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