PIPP & Choice
Authored by Janorith Alvarez
Other
Professional Development
Used 9+ times
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20 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
To Rescind a Choice Contract, what option in CRM will you use?
BP Overview
Contract Managment
Premise Overview
Extension/Arrangements
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
The Choice Program is offered to:
IN South
IN North
Both: IN and Ohio
Ohio
3.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
When a PIPP Customer wants to invoke the SRO, an agent should
Enter a BPEM Case
Send the request to a Lead
Send an email to Credit
Invoke the SRO on CRM
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Customer can Rescind/Cancel Choice Enrollment at any time
True
False
5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
You can view the Account Balance on PIPP Maintenance Screen
True
False
6.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
G-PIPP is for customers that are no longer in PIPP Plus
True
False
7.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Choice ID are a combination of the BA# and Installation Number
True
False
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