1. You are meeting a new client for the first time, and it’s important to build trust through personal interaction and body language. Which communication method should you use?

• A) Video 

• B) Audio                  

• C) Face-to-face interaction

• D) Text-based communication

2. You want to send a detailed instruction manual that the recipient can refer to later. What communication method would be most appropriate?

• A) Audio

• B) Video 

• C) Text-based communication

• D) Face-to-face interaction

3. You need to leave a short message for someone while driving, but you don’t have time to type. What communication method is best?

• A) Audio  

• B) Video

• C) Text-based communication

• D) Face-to-face interaction

4. Your team is spread across different locations, and everyone needs to attend a meeting where they can see both visual presentations and each other. What communication method should you use?

• A) Video 

• B) Audio  

• C) Text-based communication

• D) Face-to-face interaction

5. You are in a noisy environment and need to send a quick message that doesn’t require voice or visuals. What communication method should you use?

• A) Audio  

• B) Video 

• C) Text-based communication

• D) Face-to-face interaction

6.  Aristotle’s Communication Model emphasizes the speaker’s role in influencing the audience. Which of the following steps should be included when creating this model? (Select the correct steps)

• A) Speaker, Message, Audience

• B) Sender, Channel, Feedback

• C) Source, Encoding, Receiver

• D) Noise, Channel, Destination

7. Lasswell’s Communication Model is famous for answering key questions about communication. Which of the following correctly represents the five elements of this model?

• A) Who, Says What, In Which Channel, To Whom, With What Effect

• B) Source, Message, Channel, Receiver, Feedback

• C) Sender, Encoding, Message, Decoding, Receiver

• D) Context, Noise, Channel, Destination, Feedback

8. Shannon-Weaver’s Communication Model is known as the "mother of all models" for its focus on technology and noise. What is a key element in this model that represents interference in communication?

• A) Feedback

• B) Noise 

• C) Message

• D) Encoding

9. In Berlo’s SMCR Communication Model, the elements stand for Source, Message, Channel, and Receiver. When creating this model, which element focuses on the sensory ways the message is delivered?

• A) Message

• B) Channel

• C) Receiver

• D) Source

10. In Shannon-Weaver’s model, if a message is misunderstood due to a bad phone signal, what is this an example of?

• A) Encoding

• B) Noise 

• C) Feedback

• D) Source