Quality Standards in Project Management

What do quality standards in PM ensure?

• Project duration

• Consistent quality across project phases

• Project budget control

• Stakeholder satisfaction

Which phase focuses on setting goals for a new project’s quality standards?

• Quality Control (QC)

• Quality Planning (QP)

• Quality Assurance (QA)

• Quality Improvement (QI)

What does Quality Control (QC) primarily deal with?

• Reducing risks

• Testing outputs against specifications

• Creating work deliverables

• Improving team efficiency

What is the role of Quality Assurance (QA)?

• Reducing project scope

• Identifying market trends

• Ensuring that planned activities are executed without issues

• Testing product prototypes

Which of these describes Quality Improvement (QI)?

• Ensuring customer satisfaction

• Continuously improving outcomes and reducing quality variations

• Launching marketing campaigns

• Calculating project costs

What is the purpose of ISO 21500 standards?

• Defining project timelines

• Setting official quality guidelines for project management

• Increasing product profitability

• Legalizing business licenses

What are internal quality standards in project management?

• Industry-wide rules for ISO certification

• Company-specific guidelines that define business values and processes

• Government-imposed regulations

• Customer feedback-driven processes

How are work items and deliverables related to quality standards?

• Work items define what to do, and work deliverables specify how to do it.

• Both describe market needs.

• Deliverables focus on timelines, and work items ensure efficiency.

• Work items track project success, while deliverables monitor team performance.

What is a primary benefit of setting high-quality standards in project management?

• Reducing project timelines

• Enhancing client satisfaction and operational efficiency

• Increasing marketing budgets

• Simplifying workflow processes

What is the role of a Process Owner in the quality execution process?

• Ensuring that quality standards are upheld in the project workflow

• Managing client relationships

• Creating financial projections

• Overseeing team performance