Communication

What is the primary purpose of communication in management?

• To avoid misunderstandings

• To entertain the audience

• To exchange ideas and information

• To create confusion

According to Ordway Tead, what is a key component of communication?

• Only the sender's perspective

• A learning experience

• A one-way process

• Ignoring feedback

What are the three essentials of the communication process?

• Sender, decoder, feedback

• Sender, medium, audience

• Sender, message, recipient

• Message, feedback, context

Which of the following is NOT a type of non-verbal communication?

• Written communication

• Body language

• Sign language

• Eye contact

What does completeness in communication ensure?

• All necessary facts are conveyed

• The message is brief

• Only the sender's viewpoint is shared

• The audience is ignored

What is the impact of emotional states on communication?

• They simplify the message

• They only affect the sender

• They can enhance or distort interpretation

• They have no effect

Which of the following is a barrier to effective communication?

• Active listening

• Open culture

• Clear messaging

• Information overload

What role does technology play in modern communication?

• It complicates communication

• It eliminates the need for face-to-face interaction

• It has no significant impact

• It enhances communication efficiency

What is a characteristic of verbal communication?

• It includes body language

• It is less formal than non-verbal communication

• It involves spoken words

• It is always written

What does clarity in communication emphasize?

• Complex language

• Ignoring the audience's needs

• One specific message or goal

• Multiple messages at once