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Authored by Radhika Awale
Professional Development
University
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10 questions
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1.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What are 7 defined actions that will help us to bring 7 golden rules to life?
Name
use Positive speech
Voice tone
Show palms
2.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Why do people buy products
Satisfy their emotional needs
Satisfy their political needs
Satisfy their rational needs
3.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What are defined actions for 1st golden rule?
Warm smile
Welcome script
Five-star code
Five-star code
Open gesture
4.
FILL IN THE BLANK QUESTION
1 min • 1 pt
What is the acronym to remember defined actions to practice 7 golden rules?
5.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What are defined actions for 2nd golden rule?
Open doors
Right side
Good distance
hand shake
Guest sits first
6.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Acronyms to remember 7 golden rules
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
"I EXCITE MY GUEST WITH THE UNEXPECTED”
is the 1st golden rule
true
false
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