What is the first step in solving a problem?

• Brainstorm solutions

• Identify the problem

• Ask for help

• Implement the solution

Which of the following is an example of time management?

• Procrastinating until the last minute

• Scheduling tasks in a planner

• Leaving tasks unplanned

• Ignoring deadlines

In teamwork, effective communication includes:

• Only speaking when spoken to

• Listening actively and responding clearly

• Being the loudest voice in the group

• Giving orders without feedback

Creativity in the workplace can lead to:

• Higher stress levels

• New and innovative solutions

• Ignoring rules and structure

• More meetings

Which of the following describes a strong leader?

• They give orders and do not listen to others

• They work alone to avoid mistakes

• They inspire and guide their team towards a common goal

• They focus only on their own tasks

Which is a common barrier to effective time management?

• Making a to-do list

• Setting clear priorities

• Multitasking excessively

• Taking regular breaks

What is the primary goal of professionalism in the workplace?

• To follow strict rules without flexibility

• To create a respectful, productive, and efficient environment

• To avoid conflicts at all costs

• To complete tasks as quickly as possible

When dealing with workplace criticism, you should:

• Get defensive

• Ignore the feedback

• Listen and evaluate the feedback

• Argue your point

Which of the following is NOT a component of professionalism?

• Punctuality

• Dressing appropriately

• Disrespecting colleagues

• Maintaining a positive attitude

Which is an effective way to generate creative ideas in a team setting?

• Only let one person brainstorm

• Encourage group participation and build on others' ideas

• Stick strictly to traditional methods

• Only consider the leader’s ideas