BUDDY ASSESSMENT

BUDDY ASSESSMENT

Professional Development

10 Qs

quiz-placeholder

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BUDDY ASSESSMENT

BUDDY ASSESSMENT

Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Hard

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What does MIND program stands for?

My Commitment

My Career

My Mindset

My Induction

2.

MULTIPLE SELECT QUESTION

1 min • 1 pt

What are some of the important roles required as a Buddy? You can select more than 1 answer.

Provide support to the new starter in terms of their learning and progression during their probationary period.

Helping the new starter to have better understanding of the Brand, Our Purpose and our service philosophy.

Check the new starter's conduct and report to the store manager if he/she makes mistakes.

Give regular feedback to your Store Manager on the new starter progress and work together to find ways to support them.

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

The Changemaking Beauty Brand is our brand expression, the way we want to communicate to customers to drive positive change in the world. These are the following 3 key pillars for Changemaking Beauty, EXCEPT:

Changemaking for You/Customers

Changemaking for Communities

Changemaking for Government

Changemaking for 

Planet

4.

MULTIPLE SELECT QUESTION

1 min • 1 pt

In the Basic Selling Skills, we learned about T.E.D. What is T.E.D? Please select more than 1 answer.

Talk to me

Tell me

Describe to me

Explain to me

5.

MULTIPLE SELECT QUESTION

1 min • 1 pt

Which of the following are the Speak Out Channels under the Code of Conduct & Business Ethics shown in the HOD video? Please select more than 1 answer.

HR Representative

Store Manager / Area Manager

Your Colleague

speakout@innature.com.my

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

In the HOD Videos under the Customer Service session, it mentioned that in a situation where customer complaints related to things beyond staff control, the retail staff may seek advise from the following EXCEPT:

Shop Manager

Area Manager

HR Manager

Customer Service Team or email to customerservice@thebodyshop.com.my

7.

MULTIPLE SELECT QUESTION

1 min • 1 pt

In the Basic Selling Skills, we learned about F.F.B. Which of the following are characteristics of F.F.B? Please select more than 1 answer.

Feature

Benefit

Factor

Function

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Microsoft

Microsoft

Apple

Apple

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Others

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