Strategy in Tourism and Hospitality

A hotel is losing customers due to high operational costs. The management decides to cut down on unnecessary expenses and focus on basic services. What strategy is the hotel using?

• Differentiation

• Cost Leadership

• Focus Strategy

• Niche Marketing

A luxury hotel decides to offer personalized services like in-room check-in and private dining options to distinguish itself from competitors. What strategy is being used?

• Differentiation

• Cost Leadership

• Focus Strategy

• Competitive Pricing

A restaurant in a tourist destination finds that tourists prefer fast service. It introduces a drive-through service to cater to this need. Which strategy does this exemplify?

• Differentiation

• Cost Leadership

• Focus Strategy

• Differentiation Focus

A travel agency offers tailored travel packages for elderly travelers, focusing on accessibility and comfort. Which strategy is the agency using?

• Differentiation

• Cost Leadership

• Focus Strategy

• Differentiation Focus

A small bed-and-breakfast targets hikers and adventurers looking for budget accommodation near a famous trail. What type of focus strategy is this?

• Differentiation Focus

• Cost Focus

• Cost Leadership

• Differentiation

An airline notices that passengers prefer online check-in and automated boarding. It invests in digital platforms to improve operational efficiency. What type of change is this adapting to?

• Economic

• Technological

• Demographic

• Competitive

After an external market analysis, a resort realizes that its competitors offer better online booking experiences. What should the resort focus on to improve its market position?

• Labor supply

• Internal resources

• Customer satisfaction

• Technological innovation

A restaurant is trying to become the best in its region. What should be their primary focus according to strategic planning?

• Lowering food prices

• Improving internal assessments

• Offering unique local dishes

• Expanding to more locations

A resort has identified its primary competition in the market. What is the most effective way for the resort to gain an advantage?

• Lower its prices

• Invest in staff training

• Focus on providing exceptional customer service

• Build more rooms

A tour operator is worried about a potential shortage of skilled labor. What should they focus on to prevent this?

• Increasing wages

• Offering training and development programs

• Cutting down on staff

• Automating all operations