Grit Company Services and Differentiators

Our call center is trained specifically in the pest control, tree/lawn, and wildlife industries.

• True

• False

What is the response when asked if Grit logs into additional platforms?
Like Podium or Hubspot?

• Yes, we log into all platforms

• No, we do not log into additional platforms

• Only when necessary

• Sometimes.

Which of the following does NOT set Grit apart from other call support services?

• A) Industry Trained

• B) Can handle Sales Calls

• C) Provide cost effective pricing with Offshore Calls

• D) Offers a Partnership

We offer _________ dialing efforts for creating sales opportunities such as expired renewals and soft collection calls.

What is the main focus of Grit Services when handling demographic information?

• Ignoring it

• Entering it into the system first

• Discussing it with customers

• Sending it to partners.

Fill in the blank: Grit Services works with a ___ year agreement.

• 1

• 2

• 3

• 5

We hire new team members on an ongoing basis depending on our new partners and their ___ needs.

• Financial

• Call volume

• Marketing

• Legal

What is the main advantage of the GRIT LITE Program?

• Can be Combined with Outbound Dialing

• Basic Answering with a Trained & Knowledgeable team

• No Charges for Sales Calls

• Unlimited Minutes

Grit provides Customer Service Training Workshops for other company's teams.
What is the range of content these workshops cover?

• Call Control, Key Words
  Great Client Experiences

• Marketing to Pest Control

• Pest Knowledge

• Seasonal Trends to Sales

Which of the following is NOT a topic included in Grit's Customer Service Training Workshops?

• A) Call Flow Design

• B) Methods of Call Control

• C) Basic Inside Sales Technique

• D) Advanced Pest Control