18 October 2024 Quiz

Mobile broadband contracts will be subject to standard?

• Broadband Credit Vetting Rules

• Credit Vetting Rules

• Mobile Credit Vetting Rules

• None of the above

Mobile broadband data contracts may have a term of _____

• Month to Month

• 36 Months

• 12 Months

• 24 Months

When is Upgrade or Renewal possible for customer on a 12 month Mobile Broadband contract?

• 10th month

• 5th month

• 12th month

• 9th month

True or False: Night Owl data is included for Postpaid and Prepaid mobile broadband contracts.

• True

• False

Between what hours is Night Owl available?

• 00h00 - 06h00

• 01h00 - 05h00

• 00h00 - 05h00

• 00h00 - 04h00

How many days notice should a customer give when the want to cancel the Mobile broadband contract?

• 20 days

• 30 business days

• 30 days

• 20 business days

A reasonable premature cancellation charge for the purposes of this clause shall mean _____ of balance of your contract. ( When customers want to do a premature cancellation. )

• 75%

• 100%

• 50%

• 30%

The Large contract data allocations will have a validity of up to ___ days

• 30 days

• 90 days

• 60 days

• 180 days

All Large data contracts will not have ______ services enabled.

• SMS

• MMS

• Voice calls

• All of the above

Where customers of Large data contracts get a detailed view of their balances?

• Retail Stores

• Vodacom Online

• Customer Care Systems

• Tobi