Workshop 3 Review Quiz

Who were your workshop facillitators?

• Jason

• Alicia

• Felix

• Mark

• Kristi

What was the title for the workshop that Dr. Felix taught?

• Professionalism in the workplace
• Introduction to professionalism

• How to be professional

• How to be a player

Which answer best identifies an effective characteristic of communication?

• Communication is for professionals only

• Communication doesn't have barriers

• Communication involves a sender and receiver

• Communication is easy for those who can talk the horns off a billy goat

What is the purpose of effective communication?

• Establish dominance

• To show others you mean what you say and say what you mean

• To build relationships

• To start a relationship with someone you like

Which medium does Skilled US use to communicate most?

• Text message

• Email

• Phone calls

• Zoom calls

Positives of conflict

• Builds cohesion

• Encourages discussion

• Helps to keep people out of your business

• Promotes understanding

• Shows nosey co-workers who's best

What are the five conflict styles that we covered today?

• Shark

  Owl

  Fox

  Turtle

  Teddy Bear

• Sharkeddy Bear

  Owl

  Fox

  Turtle

• Shark Tank

  Owl

  Fox

  Turtle

  Teddy Bear

• Rabbit

  Dog

  Cow

  Fox Tortise

Brands evoke feelings based on personal experiences.

True or False?

• True

• False

Bonus Question

Who is the CEO of PLA?

• Willy Earl Martin Lawrence

• Earl Martin Lawrence

• William Martin Phalen

• Earl Phalen Martin

• Earl Martin Phalen

Which statement is true about an Elevator Pitch?

• It should last 10 minutes

• It should be short, positive, and interesting

• It should list all of your past accomplishments

• It should explain why you left your last job

• It should express how much money you would like to make