Element of Reservation quiz

This kind of reservation occurs if the guest that makes reservation agrees to provide a guarantee for a certain number of rooms ordered. It is called ... reservation.

• guaranteed

• non-guaranteed

• manual

• computerized

This kind of reservation has some advantages. One of them is to make the guests feel protected because the hotels provide protection to their guests if their guests are late for check in from the expected schedule. This is ... reservation.

• guaranteed

• non-guaranteed

• manual

• computerized

1. a. prepayment

2. b. credit card

3. c. identity card

4. d. advanced deposit

5. e. driving licenses

6. Those above can be used to guarantee hotel room reservation.

• a-b-c

• a-b-d

• b-c-d

• c-d-e

Used by smaller establishments, Less common today, Cheaper to maintain, Requires duplication in filing date/name are some characteristics of ... reservation system.

• computerized

• manual

• guaranteed

• non-guaranteed

Below are some characteristics of manual reservation system, except ...

• Used by smaller establishments

• Cheaper to maintain

• Labour intensive

• Payment will be automatically recorded.

1. a. Used by smaller establishments

2. b. The basis for the development of a computer system

3. c. Can adjust customer requests to what is available at the most effective price

4. d. Requires duplication in filing date/name

5. e. Print outs provide confirmation and details to customers

6. Some characteristics of manual reservation system are ...

• a-b-c

• a-b-d

• b-c-d

• a-c-e

Below are some characteristics of computerized reservation system, except ...

• When a reservation is recorded its availability is automatically changed.

• Can store all the necessary information about products and facilities.

• Labour intensive

• Can adjust customer requests to what is available at the most effective price

below are some method of reservation, except ...

• Telephone

• Fax

• Direct Booking

• Organization

Below are some resource of reservation:

a. Travel Agent

b. Airline

c. Company

d. Computer Terminal

e. Line

f. Individual

• a-b-c-d

• a-b-c-e

• a-b-c-f

• b-c-d-e

Guests who have booked a room but did not arrive on the arrival or booking date suddenly canceled on the arrival date called ...