Problem Solving
Quiz
•
Computers
•
University
•
Practice Problem
•
Medium
Long Trần
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20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is problem-solving in the context of Information Management Systems?
A random process to find solutions
A structured process used to find effective solutions to challenges or goals
Guessing the best solution without any analysis
Avoiding problems completely
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the first step in the Seven-Step Problem Solving Model?
Explore the problem
Set goals
Identify the problem
Implement the solution
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is most important when defining a problem?
Identifying the symptoms
Clearly defining the issue
Finding the fastest solution
Listing all available resources
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which method can be used to dig deeper into the root cause of a problem?
Brainstorming
Fishbone diagram
5 Whys method
Random selection
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a key strategy for identifying the root cause of a problem?
Focus on the symptoms only
Use the “5 Whys” method
Test different solutions randomly
Ask your team to guess the problem
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the purpose of exploring a problem from different angles?
To find the most creative solution
To understand how the problem affects various areas
To implement a solution faster
To ignore less important issues
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a tool used to visualize the causes of a problem?
Mind map
Fishbone diagram
Flowchart
Checklist
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