Change Management Quiz

Which of the following is a category of change?

• Environment

• Structure

• Finance

• Marketing

What category of change might involve upgrading hardware?

• People

• Structure

• Technology

• Marketing

What does "Volatility'' signify in the context of White-Water Rapids?

• Unchanging Environment

• Constant Change

• Predictable Stability

• Static Conditions

Which technique involves bargaining to reach an agreement?

• Manipulation

• Negotiation

• Coercion

• Facilitation

Which of the following is NOT a technique for reducing resistance?

• Education and Communication

• Participation

• Isolation

• Facilitation and Support

What is a key technique for managing change in the structure category?

• Equipment

• Participation

• Coordination

• Training and Development

What is a technique for managing change in the structure category?

• Training and Development

• Authority

• Pilot Application

• Incentives

What is one of the categories listed as a personal stress factor?

• Hungry for growth

• Climate

• Politics

• Health

Which personal stress factor involves relationships and home life?

• domestic

• Economic

• Personality

• Environmental

Which symptom category involves actions and habits?

• Physiological

• Psychological

• Behavioral

• Nutritional