Public Administration Quiz

We define public administration primarily as:

• A science

• A Management-based strategy

• Forming and implementing public policy

• All of the above

Decision-making processes hold the key to understanding

• Human resources

• Organizations

• Public

• Administration

Contemporary human resource management theory is considered

• Static

• Dynamic

• Neither

• Both

Which of the following is a Decision Making Theoretical Model?

• Garbage Can Model

• McGregor Model

• Abraham Maslow Model

• All of the above

In many cases, Total Quality Management assumes that:

• It is the worker, not the manager, who is the problem

• Any public organization is composed only of poor performers

• It is the management, not the worker, that is the problem

• One can predict whether or not a poor performer today will be a good performer tomorrow

The Iron Triangle involves which three groups?

• Interest groups, bureaucratic agencies, and congressional committees

• Street-level bureaucrats, local officials, and administrative personnel

• Office-level bureaucrats, political decision-makers, and legislative committees

• Interest groups, legislative committees, and political decision-makers

• None of the above

“Never tell people how to do things ...” is an example of

• Theory X

• Theory Y

• No theory

• All of the above

The first step in developing a performance measuring system is

• Designing a purpose statement

• Setting performance targets

• Identifying a program to measure

• None of the above

Government Funding usually comes from all of the following, EXCEPT:

• Sales tax

• Employment tax

• Donations

• Fees (license, permits, etc)

Ad hoc work groups are:

• Conservative

• Always bid-responsive

• Purely nominal

• Temporary

• Monopolies