BH 2.4 SL

Identify the statement that least describes motivation.

• The aspiration to progress in the workplace

• The desire to achieve goals and targets

• The need to do something in return for money

• The willingness to work

Identify the theorist who recognized that a differentiated piece rate wage system motivated the workforce.

• Abraham Maslow

• Frederick Herzberg

• Frederick W. Taylor

• John S. Adams

In Abraham Maslow’s hierarchy of needs theory, food and shelter are considered as ___________ needs, whilst recognition and respect are considered as ____________ needs.

• Physiological, esteem

• Physiological, social

• Security, self-actualization

• Security, social

Identify the least likely criticism of F.W. Taylor’s scientific management theory.

• It does not explain what happens after an individual reaches his or her self-actualization

• It is only effective in firms that require high levels of physical output

• Non-physical contributions are ignored

• Worker preferences, which directly impact motivation, are ignored

In Maslow’s hierarchy of needs, internal promotion opportunities and recognition can satisfy ________ needs, whilst opportunities to development one’s skills and face new challenges can help to satisfy ________ needs.

• Physiological, self-esteem

• Security, self-actualization

• Self-esteem, self-actualization

• Social, self-esteem

An employer reduces overtime work available to employees. Hence, employees receive less overtime pay. Identify the employee need impacted based on Maslow’s hierarchy of needs.

• Physiological

• Security

• Self-actualization

• Social

Identify the motivational theorist who developed the motivation-hygiene theory.

• Abraham Maslow

• Frederick Herzberg

• Frederick Taylor

• John S. Adams

According to Herzberg’s motivation-hygiene theory, ‘motivators’ are usually ___________ factors.

• Extrinsic

• Intrinsic

• Physical

• Unusual

Identify the statement that does not describe the foundation of Maslow’s hierarchy of needs.

• All humans have a comparable set of motives

• Different people are motivated by the satisfaction of different needs.

• For higher-order motives to be activated, lower-level needs must first be satisfied

• Workers are best motivated by scientific management using wages and salaries as the main and most logical method to reward workers

With reference to Maslow’s hierarchy of needs, identify the need that represents the human desire for friendship, inclusion, and love.

• Empowerment

• Esteem

• Self-actualization

• Social