Edexcel GCSE Business 2.5 Making human resource decisions

What is a key characteristic of a hierarchical organisational structure?

• Few layers of management

• Many layers of management

• A small workforce

• Decentralised decision-making

What is a flat organisational structure?

• A structure with many levels of management

• A structure with few levels of management

• A centralised structure with top-down decision-making

• A structure with teams reporting only to the CEO

When might a flat structure be more appropriate than a hierarchical structure?

• In a large, multinational company

• In a small, flexible business

• In a government agency

• In a manufacturing plant

What is a centralised organisational structure?

• Decision-making is concentrated at the top

• Decision-making is spread throughout the organisation

• The structure has many layers of management

• Employees have full autonomy

What is a decentralised structure?

• All decisions are made by top-level managers

• Decision-making is delegated to lower levels of the organisation

• There is a single layer of management

• It only exists in small businesses

What is a potential impact of insufficient communication in a business?

• Increased efficiency

• Decreased employee motivation

• Improved employee satisfaction

• Clearer objectives for staff

How might excessive communication negatively impact a business?

• It improves team morale

• It can lead to information overload and confusion

• It boosts productivity

• It encourages better decision-making

What is an example of a barrier to effective communication?

• Clear and concise instructions

• Multiple languages spoken within the team

• Frequent team meetings

• Use of email for all communications

Which of the following is a benefit of using flexible hours for employees?

• Increased employee stress

• Better work-life balance for employees

• Fewer job applications

• Increased need for supervision

What is a freelance contract?

• A full-time employment agreement

• A temporary contract for remote working

• An agreement for self-employed individuals to provide specific services

• A permanent contract for part-time work