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D470 Competency 4

Authored by Winnie Phung

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D470 Competency 4
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30 questions

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1.

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1 min • 1 pt

  1. What are the key differences between goods and services in terms of logistics and storage?

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2.

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1 min • 1 pt

  1. Define the term 'Customer Benefit Package' (CBP) and its components.

3.

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1 min • 1 pt

  1. What are the three dimensions of the Triple Bottom Line (TBL) for measuring sustainability?

4.

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1 min • 1 pt

Explain how operational efficiency is measured in logistics.

5.

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1 min • 1 pt

  1. What are the five key performance measures assessed in customer satisfaction measurement systems?

6.

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1 min • 1 pt

  1. What is the difference between hard technology and soft technology in logistics? 

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7.

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1 min • 1 pt

Explain the role of Computer-Integrated Manufacturing Systems (CIMs) in warehouse operations.

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