Effective Communication Quiz

Empathetic listening includes making __________ contact and nodding as if to say "tell me more."

• eye

• hand

• ear

• shoulder

What is the definition of communication?

• Only speaking to others

• The giving and receiving of information

• Writing down information

How can being mindful of communication impact the WAM community?

• It helps build positive relationships

• It creates more disagreements

• It makes communication less important

What is one way to show interest during a conversation?

• Avoid eye contact

• Nod and ask questions

• Talk over the person

Empathetic listening can lead to various outcomes. Which of the following is a potential outcome of using empathetic listening?

• Improved understanding and stronger relationships

• Increased understanding and weaker relationships

• Decreased communication and stronger relationships

• Higher stress levels and anxiety

What should you do to show you are listening?

• The giving and receiving of information

• Yelling or shouting to get your way

• It helps build positive relationships

• Nod and ask questions

• Passive

Effective communication involves both giving and _________ information.

• receiving

• ignoring

• avoiding

• misunderstanding

Effective communication is important in the classroom because:

• It helps in better understanding between teachers and students.

• It reduces the need for classroom resources.

• It allows students to skip classes.

• It makes exams easier.