MGT 1013 CHAPTER 8 MOTIVATING AND LEADING EMPLOYEES

Motivation is the process by which an individual's efforts are energized, directed, and sustained towards achieving a goal.

• True

• False

According to motivation theories, energy alone is sufficient to achieve high job performance.

• True

• False

Persistence is a component of motivation that keeps employees striving towards goals despite challenges.

• True

• False

Maslow’s Hierarchy of Needs Theory includes five levels, with self-actualization as the highest need.

• True

• False

Safety needs, according to Maslow, include security and protection from harm.

• True

• False

Social needs in Maslow’s theory are only relevant in personal, not work-related, contexts.

• True

• False

In McGregor’s Theory X, managers assume that employees dislike work and avoid responsibility.

• True

• False

Theory Y suggests employees need to be closely monitored to remain productive.

• True

• False

Herzberg's Two-Factor Theory links intrinsic factors to job dissatisfaction.

• True

• False

Herzberg’s motivation-hygiene theory separates factors into satisfaction and dissatisfaction categories.

• True

• False