EXERCISE ALL CHAPTER

What is a formal group?

• A group formed by personal interests

• A group defined by the organization’s structure

• A group that has no specific tasks

• A group that is always temporary

Which of the following is NOT a stage in group development?

• Evaluating

• Norming

• Storming

• Forming

What characterizes a self-managed team?

• They have a designated manager

• They are independent and take on managerial responsibilities

• They are always temporary

• They consist of members from different departments

In which stage do team members develop close relationships?

• Forming

• Storming

• Adjourning

• Norming

What is the primary focus of a work team?

• Sharing information

• Achieving a specific common goal

• Individual accountability

• Maintaining social relationships

Which type of team consists of employees from different work areas?

• Self-managed team

• Problem-solving team

• Cross-functional team

• Task group

What does motivation refer to?

• The act of managing a team

• The process of leading a group

• The process of energizing and directing efforts toward a goal

• The ability to influence others

Which of the following is an intrinsic factor according to Herzberg's theory?

• Recognition

• Job security

• Salary

• Achievement

What does McGregor's Theory Y assume about employees?

• They avoid challenges

• They need to be controlled

• They seek responsibility

• They dislike work

What is the first step in the control process?

• Setting standards

• Taking managerial action

• Comparing actual performance against a standard

• Measuring actual performance