Adv H - Leadership and Management

Henri Fayol created how many roles of a manager?

• 3

• 4

• 5

• 14

Which of Henri Fayol's functions is best described by 'being a leader - making decisions, setting visions and supporting employees'

• Planning

• Organising

• Commanding

• Controlling

Fayol also has 14 principles of management. Which of the following is not one of the principles?

• Division of Labour

• Scalar Chain

• Authority

• Delegation

E-spirit de Corps is one of the 14 principles. How would you describe this?

• Promoting team spirit

• A formal line of authority

• Encouraging employees to use their initiative

• Maintaining a purposeful environment

Henry Mintzberg identified 10 roles of management. They fall under which 3 categories?

• Figurehead, Liason, Leader

• Interpersonal, Informational, Decisional

• Planning, Organisation, Controlling

• Motivation, Director, Decision Maker

The Classical School of Management emphasised the importance of formal hierarchy with clearly defined tasks and a common purpose. True or False?

• True

• False

Frederick Taylor's work focused on 3 elements. What were they?

• Efficiency, Standardisation and Discipline

• Rules, Authority and Power

• Decisions, Leading and Motivation

The Human Relations school of thought focused on the work of Elton Mayo. What did he create?

• Halo Effect

• Milgram Experiment

• Hawthorne Experiment

• Theory X and Theory Y

The main conclusion from the Hawthorne experiment was that individuals enjoy working in teams to increase social interactions. True or False?

• True

• False

One limitation of the Hawthorne experiment was that...

• All workers were male so it didn't give an overall picture

• It was only applied to factory workers so may be different in a different role

• The workers were all the same age so the study was unclear