Conversa telefònica
Authored by Georgina Camps Rusiñol
Social Studies
Professional Development
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14 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Inventar-vos el nom de qui telefona
Verdader
Fals
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Cridar més perquè us sentin millor
Verdader
Fals
3.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Fer una fitxa telefònica/utilitzar CRM
Verdader
Fals
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Consultar l'agenda
Verdader
Fals
5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Usar el telèfon de l'empresa per a ús personal
Verdader
Fals
6.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Parlar molta estona amb el client perquè sembli que sou amables
Verdader
Fals
7.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Escoltar, per telèfon supletori, la conversa d'un company
Verdader
Fals
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