A Level IT - Documentation

Which type of documentation is primarily intended for the end-users of the system?

• Technical documentation

• • Developer notes

• User documentation

• Project specifications

Which of the following is typically included in technical documentation?

• System requirements and design specifications

• Instructions on daily system operation

• • Tips for using the software efficiently

• • Frequently asked questions (FAQs)

Which component of user documentation is most helpful for troubleshooting issues?

• • Table of contents

• • Glossary of terms

• • Error messages and solutions

• • Introduction to the system

Which documentation would typically contain flowcharts and diagrams to illustrate system processes?

• • User documentation

• • Technical documentation

• • Project report

• • Test plans

Which type of documentation is most likely to include details on backup and recovery procedures?

• • User documentation

• • System requirements documentation

• • Technical documentation

• • Project proposal

An installation guide would typically be part of:

• • User documentation

• • Technical documentation

• • System proposal documentation

• • Feasibility report