Search Header Logo

Quiz on Dealing with Visitors

Authored by TeacherAlaa School

Business

11th Grade

Used 1+ times

Quiz on Dealing with Visitors
AI

AI Actions

Add similar questions

Adjust reading levels

Convert to real-world scenario

Translate activity

More...

    Content View

    Student View

14 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is one of the main responsibilities of a receptionist?

Providing technical support

Filing forms and documents

Issuing visitor's badges

Greet/welcome the visitors

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should a receptionist do first when a visitor arrives?

Greet/welcome the visitors

Provide refreshments

Ask for their appointment

Check their identification

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a common problem in the reception area?

Visitors who are familiar with the company

Unexpected visitors

Visitors who have a scheduled meeting

Visitors with appointments arriving on time

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How should a receptionist handle unexpected visitors?

Ignore them

Solve the problem diplomatically

Ask them to leave

Direct them to another department

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should a receptionist do if a visitor has a complaint?

Tell the visitor to come back later

Dismiss the complaint

Listen and note the complaint

Contact security

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is an appropriate response to a visitor who arrives without an appointment?

Ask them to wait indefinitely

Ignore their presence

Try to accommodate them if possible

Tell them to leave

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should a receptionist do if a visitor is expected but there is a delay?

Ignore the visitor

Ask the visitor to leave

Tell the visitor about any delay

Leave the visitor unattended

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?