17024 Exercise 4 clause 89

1 The certification body must make available an overview of the certification process.

2 The application process requires the candidate to formally agree to comply with certification requirements

3 The complaint procedure shall describe the process to receive, evaluate and make decisions on complaints.

4 Ensure that the decision-making personnel engaged in the appeals handling process are different from those involved in the decision being appealed

5 Any misuse of its certification mark or logo need to be addressed, by means of corrective measures

6 The recertification period based upon the scheme requirements

7 The assessment requirements may include any method can verify that the candidate possesses the knowledge, skills and abilities that have been delineated by the scheme requirements.

7 The assessment requirements may include any method can verify that the candidate possesses the knowledge, skills and abilities that have been delineated by the scheme requirements.

8 Certification cannot be granted unless all the certification requirements have been met (there is no provisional certification

9 The certification body must make sure that all examinations are fair, measure what they are intended to measure and are consistently applied. All identified deficiencies are corrected