Tech Support Quiz for Students

Match the following keyboard shortcuts with their functions on a Mac.

• Open the screenshot utility

• Command + Shift + 5

• No default function for screenshots

• Command + Shift + 6

• Capture a selected portion of the screen

• Command + Shift + 3

• Take a screenshot of the entire screen

• Command + Shift + 4

If your Mac is running slow, which of the following actions might help improve its performance?

• Closing unused applications

• Increasing screen brightness

• Changing the desktop wallpaper

• Disabling Wi-Fi

How can you share a Google Drive file with someone else?

• By sending them a printed copy

• By emailing them the file

• By sharing a link or inviting them via email

• By copying the file to their computer

What is the purpose of the "Finder" application on a Mac?

• To browse the internet

• To manage files and folders

• To edit photos

• To play music

The feature in Google Docs that allows you to see the changes made by others is (a)  

• Spell Check
• Version History
• Word Count
• Page Setup

What should you do if an application on your Mac becomes unresponsive?

• Restart the computer immediately

• Force quit the application

• Uninstall the application

• Delete all files related to the application

In Google Sheets, which function would you use to add up a range of cells?

• =AVERAGE()

• =SUM()

• =COUNT()

• =MAX()

What is the shortcut to open a new tab in Chrome on a Mac?

• Command + N

• Command + T

• Command + W

• Command + Q

Which of the following is a common reason for a Mac not connecting to Wi-Fi?

• The screen brightness is too low

• The Wi-Fi is turned off

• The volume is muted

• The keyboard is not working

How can you make a Google Doc available offline?

• By printing it

• By downloading it as a PDF

• By enabling offline access in settings

• By emailing it to yourself