An answering machine is . . .

• a service that answers peoples' phones and takes and delivers messages to them.

• 
  an audio message that a caller leaves when no one answers the phone.

• a recorded voice that responds and asks a caller to call back or leave a message.

• a device that automatically answers a phone call and records a caller's message when a person doesn't answer the phone.

Answer explanation

The correct answer describes an answering machine as a device that automatically answers calls and records messages when no one is available to answer, which aligns with its primary function.

 A greeting is

• a person who provides telephone assistance to people who call companies, hotels, or other businesses.

• 
  a recorded voice that responds and asks a caller to call back or leave a message.

• a device that automatically answers a phone call and records a caller's message when a person doesn't answer the phone.

• 
  an audio message that a caller leaves when no one answers the phone.

Answer explanation

A greeting in this context refers to a recorded voice that interacts with callers, prompting them to leave a message or call back, distinguishing it from other options that describe different phone-related functions.

 A voicemail

• 
  an audio message that a caller leaves when no one answers the phone.

• a service that answers peoples' phones and takes and delivers messages to them.

• a person who provides telephone assistance to people who call companies, hotels, or other businesses.

• 
  a device that automatically answers a phone call and records a caller's message when a person doesn't answer the phone.

Answer explanation

The correct choice defines a voicemail as an audio message left by a caller when the phone is not answered, which accurately describes the function of voicemail systems.

An answering service

• a person who provides telephone assistance to people who call companies, hotels, or other businesses.

• 
  a device that automatically answers a phone call and records a caller's message when a person doesn't answer the phone.

• 
  a service that answers peoples' phones and takes and delivers messages to them.

• 
  an audio message that a caller leaves when no one answers the phone.

Answer explanation

The correct choice describes an answering service accurately as it specifically refers to a service that answers phones and takes messages, which aligns with the primary function of such services.

 An operator is ...

• a person who provides telephone assistance to people who call companies, hotels, or other businesses.

• a service that answers peoples' phones and takes and delivers messages to them.

• 
  a device that automatically answers a phone call and records a caller's message when a person doesn't answer the phone.

• 
  an audio message that a caller leaves when no one answers the phone.

Answer explanation

The correct choice describes an operator as a person who assists callers, which aligns with the role of providing telephone assistance to businesses, unlike the other options that refer to services or devices.

Which of the following sentences correctly predicts the hotel's service?

• The hotel will offering free breakfast to all guests.

• The hotel offer free breakfast to all guests.

• The hotel will offers free breakfast to all guests.

• The hotel will offer free breakfast to all guests.

What will happen if you forget to book a room in advance?

• You will don’t find any available rooms.

• You won’t find any available rooms.

• You will found no available rooms.

• You won’t finding any available rooms.

How will the guests know their room number when they arrive at the hotel?

• The receptionist will give them the keys and room number.

• The receptionist giving them the keys and room number.

• The receptionist will gives them the keys and room number.

• The receptionist give them the keys and room number.

What will the hotel management do if the Wi-Fi connection is too slow?

• They will to upgrade the system next week.

• They upgrades the system next week.

• They will upgrading the system next week.

• They will upgrade the system next week.

Which service will the hotel provide for guests with a late flight?

• The hotel arrange a late check-out for them.

• The hotel will arrange a late check-out for them.

• The hotel will to arrange a late check-out for them.

• The hotel will arranging a late check-out for them.