Organizational Development - Midterm

What is the first step in the OD process?

• Entering and contracting
• Diagnosing
• Gathering data

What is the second step in the OD process?

• Entering and contracting
• Diagnosing
• Gathering data

• Organizing

What is the purpose of the entering and contracting phase in OD?

• To understand the organization's needs

• To build initial relationships

• To form a contract/agreement

• All of the above

What are the key issues in entering and contracting?

• Client issues
• OD practitioner issues
• Importance of the initial phase
• All of the above

What is the collaborative approach in diagnosis?

• Involving both organization members and OD practitioners in the process

• Focusing only on specific problems

• Emphasizing the development aspect

• All of the above

What is the output of organizational design?

• Organizational performance
• Productivity
• Stakeholder satisfaction
• All of the above

It helps organizations assess themselves and their environments

• Behavior Development

• Human Behavior in Organization

• Organizational Development

• Organizational Behavior

Entering and contracting lay the groundwork for the consultant-client relationship.

• True

• False

According to Cummings and Worley, the 3 essential elements that must be altriculated in an OD contract are the following: (choose 3)

• shared expectations

• required resources

• ground rules

• orientation

There are ____ levels in the diagnosis process.

• five

• three

• four

• eight