pas bahasa inggris 12

Good morning. Do you have any books about customer service? Of course. We have many books about customer service. (1)………to show you the shelf?

• Do you need

• Could you

• If you don't mind

• Would you like me

Shopkeeper: (2)……..Take your time

• Will you

• Sorry

• Thank you

• That's okay

Nia: Would you like me to close the door for you? Feri: Yes, please. It's very cold inside. Nia is……

• Asking for help

• Offering help

• Refusing help

• Accepting help

Lala: Do you need some help? I have finished doing my work? Tia: Would you? Lala: Sure. I have nothing to do today so I would love to help you. Tia is……

• Asking for help

• Offering help

• Refusing help

• Accepting help

X: Would you join me doing social service this weekend? Y: Sure…….I am really excited to do an activity like that. The best response to complete the dialogue is……

• I don't want to

• I am busy this weekend

• I would

• I have to go

You are out of printer ink. You want your sister to pick some up from the computer store. What would you say?

• Could you buy me some printer ink? I still have a lot of work to do

• Could you give me some printer ink?

• What if I ask you to lend me your printer?

• Without your help, I think I will not finish my work

You didn't understand the address someone gave you and you would like him to spell it for you. What would you say?

• So sorry but I couldn't find the address

• Pardon me, would you spell that one more time?

• Your voice is too slow. I couldn't hear you

• Did you give me the right address?

Your friend behind you is talking all the time during the lesson. What would you say?

• Excuse me, could you speak louder please?

• Sorry to interrupt, but your voice is too slow for me to hear

• Would you please stop talking? I couldn't hear the teacher's voice

• Please go outside. Your voice is so noisy

You need to borrow some money because you have lost your train fare. What would you say?

• May I borrow some money? I have lost my train fare

• Can you give me some money?

• I don't think you can lend me some money

• Do you have any money?

It is very hot in the room and you would like to open the window. What would you say?

• What if I open the door?

• Do you mind if I close the window?

• May I open the window, please?

• Could you help me open the door please?