DMI QUIZ

How long does a customer have to satisfy a DMI request?

• 60 days

• 90 days

• 4 weeks

• 6 months

Income proof usually needs to be within _____ of reported income on an application?

Select all that apply...
Customers can submit a self-attestation to satisfy which DMI's?

• Death

• SSN

• Income

• Non-ESI

If a customer believes the information, we are asking them to prove is incorrect, they should fix the information on the application to trigger an 834 and this could potentially remove the ask for the DMI?

• True

• False

What is an 834?

• A file to share pictures on GA Access?

• A marketplace file to fix information on GA Access

• An area code

• A benefit enrollment and maintenance file used to electronically exchange information about health plan members information between carriers and GA Access

If you are incarcerated, you are still able to get health insurance with GA Access?

• True

• False

All customers who create an account and wish to submit an application will be asked to verify their identity.

This called what?

A ticket is created when a customer submits documents.

• True

• False

Why is a DMI created on a customer's account

• The consumer did not provide their SSN on the application.

• The consumer failed to provide all household income on application.

• The consumers name differs from how it appears on their citizenship documentation.

• All the above

What is required for a Self-Attestation?

• Date

• Signature

• Information being asked for

• All names on application