ORGANIZATION AND MANAGEMENT

Managers began to understand the human factor in production and productivity tools such as goal setting, performance reviews and job descriptions were born. In what year in the evolution of management the said scenario happened?

• 1910-1940

• 1970

• 1950-19060

• 1990s

After several decades of “best practice” and one size fits all solutions, academics began to develop theories. In what year in the evolution of management the said scenario happened? 

• 1910 - 1940  

• 1970    

• 1950 - 1960  

• 1990  

Focused on increasing productivity and efficiency through standardization, division of labor, centralization and hierarchy.  In what year in the evolution of management the said scenario happened?

• 1910 - 1940 

• 1970    

• 1950 - 1960      

• 1990

What principle promotes fairness and justice in the treatment of employees?

• Employee Satisfaction

• Job Security

• Equity

• Performance Reviews

What is the overall objective of GEMS Management?

• To limit access to educational resources.
• To reduce the number of teachers in schools.
• To increase tuition fees for students.
• To enhance resource management in educational institutions.

What is the impact of GEMS Management on customer satisfaction?

• GEMS Management positively impacts customer satisfaction by improving service efficiency and communication.

• GEMS Management only focuses on internal processes, ignoring customer needs.
• GEMS Management decreases service efficiency and communication.
• GEMS Management has no effect on customer satisfaction.

What is the outcome of well-organized management?

• Decreased employee morale.

• Increased efficiency and productivity.

• Reduced customer satisfaction.
• Increased operational costs.

Which of the following is a benefit of effective organizing?

• Improved efficiency and productivity
• Increased confusion and disorganization
• Higher employee turnover
• Reduced communication among team members

A basic organization framework is called the functional structure.

• TRUE

• FALSE

Microenvironment is also known as the "general environment".

• TRUE

• FALSE