Problem Solving Guide recap (Day 3)

Which type of variation/issue you are dealing with in following situation?

• Special Cause variation

• Common Cause variation - location incorrect

• Common Cause variation - variation too big

• Other

The "Three-Reals" Principle is in Japanese San ___ Shugi.

Which of the following is not part of San Gen Shugi?

• Gen-Hoshino

• Gen-ba

• Gen-butsu

• Gen-jitsu

Which of the following order of the steps in problem-solving is the correct one?

• 
• 
• 
• 

What is the S in PDSA cycle?

• Search

• Study

• Strength

• Slow

QRQC stand for: ___ Response Quality Control

Which of the following is the Six Sigma Roadmap?

• PDCA

• FACTUAL

• DMAIC

• SWOT

How many W-questions and H-questions is there in well known problem description tool?

• 5H2W

• 5W2H

• 6W1H

• 5W1H

Which of the following is not the same tool as the others?

• Cause-and-Effect Matrix

• Fishbone Diagram

• Cause-and-Effect Diagram

• Ishikawa Diagram

How many Why questions you need to ask to find a root cause?

• Exactly 5

• More than 5

• At least 5

• There is no fixed number